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frequently asked questions

What types of string instruments does Gramercy Music carry?

Here at Gramercy Music, we offer a wide range of string instruments including violins, violas, cellos, double basses. We also provide bows, cases, accessories, and care products for string instruments.

What types of music accessories do you carry?

We carry a wide variety of string instrument accessories including strings, rosin, bows, cases, care products, and more.

Can I order online and pick up in-store?

Yes, we offer a "Buy Online, Pick Up In-Store" service for our customers' convenience. When checking out on our website, simply select the "Pick Up In-Store" option.

Do you offer instrument repairs and maintenance?

Yes, we have an in-house luthier who can handle everything from simple adjustments to comprehensive repairs for string instruments.

Can I trade in my used instrument for a new one?

We offer a trade-in program exclusively for master instruments. If you own a master instrument that you would like to replace, we provide you with the opportunity to apply its value towards the purchase of a new one. It's important to note that the trade-in value will be determined based on the condition and current market value of your used master instrument.

Do you offer rental services for your instruments?

No we do not offer rental services for our instruments.

How can I choose the best string instrument for a beginner?

It's important to consider factors such as the age and physical size of the beginner, their musical interests, and your budget. Our experienced staff can guide you through the selection process, offering advice on the best instruments for beginners.

How do I know when it's time to replace my strings?

Strings should be replaced when they sound dull or lose their resonance, or when they become difficult to tune. Physical signs of wear, like fraying or discoloration, also indicate that it's time for a replacement.

I'm interested in learning to play an instrument, do you offer lessons?

No we do not, but we partner with a number of local music teachers and schools to offer lessons in-store for a variety of instruments - kindly contact us for more information.