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Gramercy Music Singapore

BAM Shadow Hightech Contoured Viola Case

Regular price
$1,117.00
Unit price
per

Discover the BAM Shadow Hightech Contoured Viola Case, meticulously crafted to safeguard your instrument with advanced features. Inside, enjoy suspension on injected foam cushions, a removable accessory pouch, two bow holders, ...

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bam-shadow-hightech-contoured-viola-case

BAM Shadow Hightech Contoured Viola Case

Regular price
$1,117.00
Unit price
per

Gramercy Music (S) Pte Ltd

  • Address: 289 Tanjong Katong Road
  • City: Singapore
  • Country/region: Singapore
  • Phone: +6563453815

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Product Description Warranty Info

Discover the BAM Shadow Hightech Contoured Viola Case, meticulously crafted to safeguard your instrument with advanced features. Inside, enjoy suspension on injected foam cushions, a removable accessory pouch, two bow holders, and a strap for a "Kun" style shoulder rest, all adjustable for lengths up to 43cm.

Outside, the triple-ply BAM Hightech shell combines high-performance materials for outstanding protection and an ultralightweight design. Transport is made easy with two neoprene anti-slip backpack straps with security screw hooks, two soft-touch key latches, a side handle, and a subway handle. The case is sealed with a male/female airtight seal and features anti-slip, anti-wear rubber patches on the bottom outer shell. Protect your viola with the BAM Shadow Hightech Case, combining security and comfort effortlessly.

Warranty & Coverage

Gramercy Music curates and lists only the most established makers. We take pride in all the instruments we bring in because of their fine workmanship. You are entitled to a one (1) year warranty for manufacturing defects (T&Cs apply).

Origin And Quality

We guarantee the authenticity and reliability of all our products. 

Warranty Exceptions

Our team will make all the necessary checks to confirm your instrument's integrity. Once verified, we will contact you to make the necessary fixtures.

Our warranty exceptions include wear from normal use, improper string gauge usage, and damage that results from abuse, neglect, accident, or from exposure of instruments to extreme temperature or humidity conditions.

  • Setup, action and tonality of the instrument is also a matter of personal preference, and is not covered by warranty
  • Settling of the finish is considered "normal" and is not covered by warranty
  • Unauthorised repairs or alterations will also void this warranty
  • Hardware not manufactured by Gramercy Music is warranted by the original manufacturer
  • Shipping and insurance charges to and from the authorised repair facility will be borne by the customer

We encourage you to take up insurance, as shipping damages will not be our responsibility. 

How to claim your warranty and/or get your instrument repaired:

  1. Email us your purchase receipt alongside an explanation of the issue and photos of your instrument to our email at info@gramercy.com.sg . Please kindly title the email "Instrument Repairs & Warranty".
  2. Our technical / luthier will inspect the instrument and reply to you within 3 working days. You will have to bring or ship your instrument to our premises at: 

Gramercy Music Singapore

NO. 289 TANJONG KATONG ROAD 

SINGAPORE 437072

    *Please take note that shipping and insurance charges are not part of the warranty package. 

    Discover the BAM Shadow Hightech Contoured Viola Case, meticulously crafted to safeguard your instrument with advanced features. Inside, enjoy suspension on injected foam cushions, a removable accessory pouch, two bow holders, and a strap for a "Kun" style shoulder rest, all adjustable for lengths up to 43cm.

    Outside, the triple-ply BAM Hightech shell combines high-performance materials for outstanding protection and an ultralightweight design. Transport is made easy with two neoprene anti-slip backpack straps with security screw hooks, two soft-touch key latches, a side handle, and a subway handle. The case is sealed with a male/female airtight seal and features anti-slip, anti-wear rubber patches on the bottom outer shell. Protect your viola with the BAM Shadow Hightech Case, combining security and comfort effortlessly.

    Warranty & Coverage

    Gramercy Music curates and lists only the most established makers. We take pride in all the instruments we bring in because of their fine workmanship. You are entitled to a one (1) year warranty for manufacturing defects (T&Cs apply).

    Origin And Quality

    We guarantee the authenticity and reliability of all our products. 

    Warranty Exceptions

    Our team will make all the necessary checks to confirm your instrument's integrity. Once verified, we will contact you to make the necessary fixtures.

    Our warranty exceptions include wear from normal use, improper string gauge usage, and damage that results from abuse, neglect, accident, or from exposure of instruments to extreme temperature or humidity conditions.

    • Setup, action and tonality of the instrument is also a matter of personal preference, and is not covered by warranty
    • Settling of the finish is considered "normal" and is not covered by warranty
    • Unauthorised repairs or alterations will also void this warranty
    • Hardware not manufactured by Gramercy Music is warranted by the original manufacturer
    • Shipping and insurance charges to and from the authorised repair facility will be borne by the customer

    We encourage you to take up insurance, as shipping damages will not be our responsibility. 

    How to claim your warranty and/or get your instrument repaired:

    1. Email us your purchase receipt alongside an explanation of the issue and photos of your instrument to our email at info@gramercy.com.sg . Please kindly title the email "Instrument Repairs & Warranty".
    2. Our technical / luthier will inspect the instrument and reply to you within 3 working days. You will have to bring or ship your instrument to our premises at: 

    Gramercy Music Singapore

    NO. 289 TANJONG KATONG ROAD 

    SINGAPORE 437072

      *Please take note that shipping and insurance charges are not part of the warranty package. 

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