Dycem Black Hole Matt Stopper Cello
The Black Hole Cello Matt Stopper is sure to enhance your performances and keep your cello securely in place. Made from quality rubber, it's non-slip surface provides a firm grip that prevents the cello from sliding around, ...
Dycem Black Hole Matt Stopper Cello
Pairs well with
The Black Hole Cello Matt Stopper is sure to enhance your performances and keep your cello securely in place.
Made from quality rubber, it's non-slip surface provides a firm grip that prevents the cello from sliding around, while the matt finish ensures that it won't create any unwanted noise.
The Black Hole Cello Matt Stopper is not only ideal for use in humid climates, but also prevents your instrument from absorbing moisture and warping.
Warranty & Coverage
Gramercy Music curates and lists only the most established makers. We take pride in all the instruments we bring in because of their fine workmanship. You are entitled to a one (1) year warranty for manufacturing defects (T&Cs apply).
Origin And Quality
We guarantee the authenticity and reliability of all our products.
Warranty Exceptions
Our team will make all the necessary checks to confirm your instrument's integrity. Once verified, we will contact you to make the necessary fixtures.
Our warranty exceptions include wear from normal use, improper string gauge usage, and damage that results from abuse, neglect, accident, or from exposure of instruments to extreme temperature or humidity conditions.
- Setup, action and tonality of the instrument is also a matter of personal preference, and is not covered by warranty
- Settling of the finish is considered "normal" and is not covered by warranty
- Unauthorised repairs or alterations will also void this warranty
- Hardware not manufactured by Gramercy Music is warranted by the original manufacturer
- Shipping and insurance charges to and from the authorised repair facility will be borne by the customer
We encourage you to take up insurance, as shipping damages will not be our responsibility.
How to claim your warranty and/or get your instrument repaired:
- Email us your purchase receipt alongside an explanation of the issue and photos of your instrument to our email at info@gramercy.com.sg . Please kindly title the email "Instrument Repairs & Warranty".
- Our technical / luthier will inspect the instrument and reply to you within 3 working days. You will have to bring or ship your instrument to our premises at:
Gramercy Music Singapore
NO. 289 TANJONG KATONG ROAD
SINGAPORE 437072
*Please take note that shipping and insurance charges are not part of the warranty package.