D'Addario Kaplan Viola 16" "A" Medium #KS411-LM

Experience the pinnacle of viola string performance with D'Addario Kaplan Viola String 16" A. Designed for professional musicians, these orchestral bowed strings deliver exceptional tonal quality, precise bow response, and a captivating blend of clarity and warmth.

Crafted with precision and expertise, Kaplan viola strings unlock a world of expressive possibilities. Their beautiful tonal palette allows you to explore the full range of musical emotions, from delicate and nuanced to bold and powerful. The strings respond effortlessly to the bow, giving you superior control and expression across all playing techniques.

No matter your musical style or genre, D'Addario Kaplan Viola Strings are the ideal choice for musicians seeking to elevate their playing experience. Discover the perfect balance of clarity and warmth as you bring your viola to life with these professional-grade strings.

Warranty & Coverage

Gramercy Music curates and lists only the most established makers. We take pride in all the instruments we bring in because of their fine workmanship. You are entitled to a one (1) year warranty for manufacturing defects (T&Cs apply).

Origin And Quality

We guarantee the authenticity and reliability of all our products. 

Warranty Exceptions

Our team will make all the necessary checks to confirm your instrument's integrity. Once verified, we will contact you to make the necessary fixtures.

Our warranty exceptions include wear from normal use, improper string gauge usage, and damage that results from abuse, neglect, accident, or from exposure of instruments to extreme temperature or humidity conditions.

• Setup, action and tonality of the instrument is also a matter of personal preference, and is not covered by warranty
• Settling of the finish is considered "normal" and is not covered by warranty
• Unauthorised repairs or alterations will also void this warranty
• Hardware not manufactured by Gramercy Music is warranted by the original manufacturer
• Shipping and insurance charges to and from the authorised repair facility will be borne by the customer

We encourage you to take up insurance, as shipping damages will not be our responsibility. 

How to claim your warranty and/or get your instrument repaired:

1. Email us your purchase receipt alongside an explanation of the issue and photos of your instrument to our email at info@gramercy.com.sg . Please kindly title the email "Instrument Repairs & Warranty".
2. Our technical / luthier will inspect the instrument and reply to you within 3 working days. You will have to bring or ship your instrument to our premises at: 

Gramercy Music Singapore

NO. 289 TANJONG KATONG ROAD 

SINGAPORE 437072

*Please take note that shipping and insurance charges are not part of the warranty package.